Terms & Conditions
Thank you and greetings from Charleston!
Congratulations, you are now an authorized wholesaler of the Grit & Grace collection. Our wholesale site can be accessed from our home page: www.gritandgracestudio.com.
Username and password.
Please follow this link to create a username and password:
Opening orders must be a minimum of $360.00. All products must be ordered in minimum quantities where listed. All orders will be rounded to the nearest minimum quantity. Our re-order minimum is $150. Reorders less than $150.00 will be accepted however a $12.00 handling fee will be added to your invoice. Orders are subject to approval. Grit & Grace reserves the right to increase quantities to meet the minimum. Grit & Grace does not offer territorial or product exclusivity in the United States or Canada.
Orders may be placed via:
Online through our wholesale website once your business has been authorized.
Office hours are Monday through Friday: 9am – 5pm EST.
(include link) Here you can download high quality images that you are welcome to use for your website and social media.
Payment is by credit card, check, and pre-approved Net 30. We accept credit card payments with Visa, MasterCard, American Express, and Discover. A $30 fee will be charged for returned checks. Orders are required to be paid via credit card or check before your order ships.
Checks may be mailed to:
Grit & Grace Studio
P.O. Box 21678
Charleston, SC 29413
Net 30 Terms :
Customers can apply for Net 30 terms if they have been in business by the current owner for at least one year and have completed at least 3 orders via credit card or check in advance. You must provide company financial information, at least 4 current credit references with valid fax number, and any other information we may request before being considered for terms. Please note: it can take up to 3 weeks to process your application once all information has been received. If credit is approved, terms are net 30 days from date of invoice. No discount is offered for early payment. Net 30 accounts will be charged a 3.5% processing fee for credit card payments.
** PLEASE NOTE: IN CONSIDERATION FOR EXTENSION OF CREDIT, DEBTOR AGREES TO 1)CREDIT TERMS OF NET 30 DAYS FROM INVOICE DATE AND
2) IF PAYMENT IS NOT RECEIVED WITHIN 30 DAYS THE CREDIT CARD ON FILE WILL BE CHARGED ON THE 5TH DAY PAST DUE AND
3) IN THE EVENT THAT IT BECOMES NECESSARY FOR CREDITOR TO BRING SUIT OR EMPLOY A COLLECTION AGENCY TO AID IN THE RECOVERY OF ANY DEBT OWED BY DEBTOR, THE CREDITOR SHALL BE ENTITLED TO RECOVER, IN ADDITION TO THE AMOUNT OF THE DEBT DUE, ALL OF ITS COSTS AND ATTORNEY’S FEES, AND
4) TO BE HELD PERSONALLY LIABLE IN THE EVENT THAT THE INDICATED PERSON, COMPANY, OR ASSOCIATION FAILS TO PAY FOR ANY PART OF THE FULL AMOUNT OF ANY MERCHANDISE RECEIVED FROM GRIT & GRACE STUDIO. By agreeing to these terms Grit & Grace is authorized TO CHARGE INTEREST ON OUTSTANDING BALANCES 60 DAYS PAST DUE DATE AT A RATE OF 2% PER MONTH (24% PER ANNUM) OR THE EXTENT PERMITTED BY LAW. IN ADDITION, ANY BOUNCED CHECKS WILL BE SUBJECT TO A $30 NSF FEE. CREDIT EXTENSION IS SUBJECT TO CREDIT APPROVAL AND IS AT THE SOLE DISCRETION OF GRIT & GRACE.
5) [PURCHASE ORDERS ARE SPECIFICALLY CREATED TO ORDER. A REQUEST FOR CANCELLATION OF AN ORDER MUST BE MADE PRIOR TO THE START OF PRODUCTION., NO LATER THAN 4 WEEKS PRIOR TO THE START SHIP DATE. ALL CANCELLATIONS MUST BE AGREED TO IN WRITING BY GRIT AND GRACE. ANY REFUSED OR CANCELLED ORDERS WITHOUT CONFIRMED CANCELLATION NOTICE FROM GRIT & GRACE WILL BE SUBJECT TO A 25% RESTOCKING FEE AND FREIGHT CHARGES TO AND FROM FOB POINT. THE RESTOCKING FEE IS BASED ON INVOICED MERCHANDISE COST.]
Orders ship once payment is received and all shipments will be delivered by USPS. Special handling or shipping instructions must be specified and confirmed in advance, and may be subject to extra charges.
Freight damages are the responsibility of the carrier. Please notify Grit & Grace within 5 business days and we will replace the item and file a claim on your behalf. Claims / Issues must be reported within 5 business days of receipt of merchandise.
Claims and Returns
Grit & Grace does not accept returns unless the product is damaged, defective, or an error was made by Grit & Grace. If it is our error, or the product is defective, we will send a correction free of charge, but may request the item be returned in advance, if deemed necessary. All sales are considered final.
Any claims for shortages, damages, or defective merchandise must be made within 15 business days of invoice by contacting email@example.com. If your return is approved, Grit & Grace will issue a return merchandise authorization (“RMA”) number. Please return the product with the RMA number clearly marked on the outside of the packaging. A credit to the customer account will be issued upon receipt of the returned product only if the RMA number is clearly marked on the outside of the packaging. Product must be unused and in original packaging without price tags for returns to be accepted. Return of goods requires prior approval from Grit & Grace. Any returns sent without prior approval and a RMA number will be refused. Policies and prices are subject to change without notice. Refusal of shipment will incur a 25% re-stocking fee. Buyer’s shipping address is the sole site authorized for retail sale.
International customers are responsible for entry into destination country, including: freight forwarding arrangements, customs clearance and all associated broker charges, import duties, customs, fees, tariffs, and taxes. Shipping and other fees for orders denied by customs or refused by the customer will not be refunded. Refunds for product will be made once the product is received back at our facility; re-stocking fee may apply. All new Grit & Grace international customers must have a freight forwarding company with a ship to address within the United States in order to receive Grit & Grace shipments. All costs charged by your freight forwarder are your responsibility. Grit & Grace does not offer terms on International orders. International orders are defined as shipments outside of the 50 U.S. states.
We appreciate your business!
Please let us know if we can be of any further assistance in answering questions or concerns regarding your order by:
Mailing: Grit & Grace Studio
Charleston, SC 29413
Kind regards from Charleston, SC